Refund Policy

At Chord Runner, we want you to be fully satisfied with your Premium experience. We offer a straightforward refund process.

1. The 3-Day Rule

If you are not satisfied with Chord Runner Premium for any reason, you are eligible for a full refund within 3 days (72 hours) of your initial purchase.

2. How to Request a Refund

To request a refund, please send an email to [email protected] from the email address associated with your Chord Runner account. Include your request and, optionally, your feedback on how we can improve.

3. Processing Time

Once your refund is approved and initiated, Stripe will process the transaction. Please note that it may take 5 to 10 business days for the funds to appear back on your original payment method, depending on your bank.

4. Impact on Account

When a refund is processed, your account will instantly revert to the standard Demo version. You will not lose your account entirely, but Premium features will become inaccessible.